Live CPE Webcasts FAQ

• What are live webcasts?
• What is a webcast replay?
• How can I interact with webcast instructors?
• I like the written materials that accompany seminars. What do live webcasts have to offer?
• Do I need to view a webcast at its scheduled time?
• Do I have to take a test to verify my participation in a live webcast?
• How do I receive a CPE certificate of completion?
• How do I register for a live webcast?
• What if I need to cancel my registration?
• Is the program sponsor registered with the NASBA National Registry of CPE sponsors? If so, what is its registry ID number?
• I still have questions. Who can I contact for more information?

What are live webcasts?
Just like live seminars, live webcasts last for scheduled periods of time and are led by live instructors. You can ask questions and get real feedback. But unlike live seminars, live webcasts are broadcast through a web page that you access with a computer in the comfort of your own home or office. They include live video and audio of the speakers, slides, and handout materials.

What is a webcast replay?
A replay is a repeated showing of a previous webcast with an instructor standing by live to answer your questions. These programs qualify as a group live seminar.

How can I interact with webcast instructors?
You can phone, fax or e-mail your questions to instructors at any time throughout a webcast. The instructors will respond to your questions live during the broadcast.

I like the written materials that accompany seminars. What do live webcasts have to offer?
Live webcasts also provide written materials. After submitting your registration for a live webcast, you automatically receive online access to its written materials. Or if you prefer, you may request that your materials be sent to you in book form. The choice is yours.

Do I need to view a webcast at its scheduled time?
To receive CPE credits, you need to view the webcast during its scheduled time. Random codes are displayed throughout the webcast that you must later submit to receive your certificate of completion. While you may view a recorded version of the webcast for a period of time following the original broadcast, the random codes are not displayed and no CPE is available.

Do I have to take a test to verify my participation in a live webcast?
No. Because these webcasts are live group study events and not online self-study programs, there are no tests following the broadcasts. Instead, you need to record a simple code that is randomly displayed in four parts throughout the webcast.

How do I receive a CPE certificate of completion?
To receive your certificate of completion, you simply submit the four-part code that is randomly displayed throughout the webcast. If you submit less than all four parts of the code, you receive partial CPE credit. Your certificate of completion is then sent to you via e-mail.

How do I register for a live webcast?
You must register online for live webcasts and pay by credit card. Because the webcasts are administered by CPAlearn, you will need to establish a separate account with them before registering for your first live webcast. Please do not mail or fax your registrations to the MNCPA.

What if I need to cancel my registration?
If you need to cancel your registration, please contact Legalspan / Manexa at 1-877-880-1335. To receive a full refund, you must cancel four business days prior to the webcast.

Is the program sponsor registered with the NASBA National Registry of CPE sponsors? If so, what is its registry ID number?
Yes, the live webcast program sponsor, Business Professionals' Network, is registered with the NASBA National Registry of CPE Sponsors as a group Internet-based sponsor. Its registry ID number is 107810.

I still have questions. Who can I contact for more information?
Contact the MNCPA professional education team at 952-831-2707 or 1-800-331-4288 toll free.