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MNCPA CPE Events Frequently Asked Questions

Attending an event

What is the difference between webinar, virtual, hybrid and livestream events?

  • Webinar: An online-only event which is designed for an online audience.
  • Virtual (or virtual only): Also an online-only event, designed for an online audience. Used commonly to describe MNCPA-produced online events, including online conferences.
  • Livestream: An in-person event streamed (or broadcast) to a virtual audience watching from a computer or mobile device.
  • Hybrid: An event that offers both an in-person component and a virtual component. For example, registrants may attend in person on the first day and attend virtually the second day.

What time do in-person seminars begin and end? Can I come late or leave early?

Generally, full-day seminars start at 8:30 a.m. and end at 4:30 p.m. Conferences usually start at 8 or 8:30 a.m. Times can vary so please check your confirmation email to verify when check-in opens and when the event starts. You can also find event times in the online CPE catalog. We will notify you if there are any changes.

If you arrive late or leave early, the number of CPE credits you receive will be adjusted.

Is lunch provided? How long is the lunch break? Do I have time to go out to eat?

Lunch is provided at full-day, in-person seminars and conferences. If you have a special dietary need or vegetarian preference, please let us know at the time of registration. We plan a one-hour lunch at seminars, but often the instructor and participants decide to take a shorter lunch and leave earlier at the end of the day. You are always free to bring your own lunch or go out to eat.

If you are attending two half-day, in-person events, lunch will be provided between the events. If you are attending a single half-day event, lunch will not be provided.

What is the dress code at the MNCPA events?

Most people wear business casual attire to our events. Dressing in layers will help you to be comfortable in the varying temperatures of meeting rooms.

Is there a room for nursing mothers?

Yes, a private room is available at the MNCPA Education Center. Please let us know of your needs when you arrive. For events held at other locations, please contact the MNCPA CPE department at customerservice@mncpa.org or 952-831-2707 to make arrangements.

What hotel accommodations are in the area?

For information and discounts on hotels near the MNCPA Education Center and other event locations, please see our hotels and travel page. You may also contact the MNCPA CPE department at 952-831-2707 or customerservice@mncpa.org.

Do I need to bring anything such as a calculator or tax guide?

Anything you need to bring will be communicated via email and/or outlined on the program web page.

CPE materials

Will I receive printed course materials when I arrive?

No; all MNCPA CPE course materials will be provided electronically only. Hard copies will not be available. You can access your materials on your personal device and/or download them and print them ahead of time if you'd like.

How do I access my materials?

  • Log into the MNCPA website with your username and password.
  • Go to "My Account" menu, click "My Event Documents" and find the available event materials from the list.
  • Download the materials to your device and/or print them if you'd like to have a paper copy.
  • Materials are available on the MNCPA website for a minimum of three business days before the event and 14 days after the event.
Your event fee must be paid in full to access your materials. You can pay outstanding invoices online or call us at 952-831-2707. Please have your invoice number ready when making a payment. Invoice numbers can be found on the receipt emailed to you after you registered.

CPE records for MNCPA events

How many CPE credits have I earned? Can I get a CPE transcript (certificate of attendance) or CPE credit record for seminars and conferences I have attended?

You can view and download a transcript (CPE certificate of attendance) from your online MNCPA account at any time. The MNCPA keeps a record of your attendance and CPE credits of events the MNCPA has sponsored for the past five years. You may request a transcript to be emailed or mailed to you by contacting the MNCPA CPE department at customerservice@mncpa.org or 952-831-2707.

I am having trouble downloading my transcript (CPE certificate of attendance).

If you are having trouble with the transcript function of the website, please check the following information.

  • Type in your username and password carefully. The form is case sensitive.
  • If you’ve forgotten your username or password, you can request it be emailed to you.

If you are still having trouble, contact the MNCPA CPE department at customerservice@mncpa.org or 952-831-2707.

Registrations, cancellations and substitutions

How do I register for a CPE program?

You may:

  • Register online.
  • Call the MNCPA CPE department at 952-831-2707.
  • Mail a registration form to MNCPA: 1650 W. 82nd Street, Suite 600, Bloomington, MN 55431.
  • Scan a registration form and email to customerservice@mncpa.org
  • We accept Visa, MasterCard, Discover and American Express.

    Security note: Email is not a secure method for sending payment information. If you would prefer to pay at the time of registration, please register online, by mail or over the phone. Otherwise, choose the bill me option and pay at a later date.

Will I receive a confirmation of my registration? How do I obtain another copy of my confirmation?

Yes, all registrations are confirmed by email. If you register online, you'll receive an email confirmation within minutes. If you register by mail, email or phone, you'll receive an email confirmation after your registration has been received and processed.

If you do not receive a confirmation or if you need another copy, you can obtain a confirmation online. You can also send a request to customerservice@mncpa.org or call the MNCPA CPE department 952-831-2707.

Why am I not receiving emails about my CPE events or purchases?

Your email provider or spam filters might be preventing you from receiving important email messages from the MNCPA. Please follow these steps to add the MNCPA as a safe sender so you're more likely to receive important emails and updates from us.

If someone in my firm is a member, can I pay the member rate?

The MNCPA is a professional association based on individual membership; firms are not eligible to join the MNCPA. The member rate is a benefit only available to MNCPA members. Associate membership is available for non-CPAs. Learn more about MNCPA membership.

If I am signed up for a two-day event, could I split the days with another person?

Conference and seminar fees cannot be split between two attendees. One-day registration options are often available for multi-day conferences.

What if I need to cancel my registration?

Cancellations must be received at least four business days prior to an event to receive a full refund. No refunds will be issued if you cancel within three business days of the event and no CPE credit will be earned. You can cancel by logging into your online account or calling the MNCPA CPE department at 952-831-2707.

Please see our cancellation policy for information on cancelling a registration.

What is the MNCPA's tax ID number?

Payments to the MNCPA are not subject to backup withholding, and are not required to be reported on Form 1099, since the MNCPA is a tax-exempt corporation under Internal Revenue Code Section 501(a). For your records, however, the MNCPA tax ID number is 41-0783480.