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Self-Study

Surgent's Max the Tax: Client Retention

Valid for one year from purchase date
Self-study - Downloadable PDF
1 CPE (1 non-technical)

Course code: 25SS-0303
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If your organization is exempt from sales tax, call us at 952-831-2707 to complete your purchase.

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This course is designed to equip practitioners with the essential strategies and tools needed to build and maintain long-term client relationships. Participants will learn about effective client retention plans and enhancing client satisfaction through personalized service. This engaging course will teach the importance of fostering client loyalty, reducing churn, and driving sustainable business growth.

Major subjects

  • Importance of client retention
  • Understanding client needs and expectations through client satisfaction surveys and analyzing client feedback
  • Developing effective client retention strategies
  • Fostering client loyalty
  • Handling client complaints and issues through effective complaint resolution

Learning objectives

  • Understand the importance of client retention
  • Implement effective client retention strategies

Who should take this program?

  • CPAs in industry and public accounting who want to understand the importance of fostering client relationships

Pricing

Standard Member Fee $49.00
checkmark Standard Nonmember Fee $49.00
Our records indicate you are a nonmember. If you register, you will be charged $49.00 (Standard Nonmember Fee). Members: Please log in to receive member fee.

If your organization is exempt from sales tax, call us at 952-831-2707 to complete your purchase.

Add to cart

More program information

Area
of study
Practice management
Field(s)
of study
Business Management & Organization - Non-Technical (1.0)
Level Basic
Format Self-study - Downloadable PDF
Sponsor Surgent
NASBA ID#: 103212
Prerequisites Prereq. None
Advance
prep
None

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