Help  |  Pay an Invoice  |  My Account  |  CPE Log  |  Log in

21WI-0281: Effective Business Communications (Webinar)

If you have questions about this event, please call us at 952-831-2707.

Tuesday, August 3, 2021
12:00pm - 4:00pm Central Time
4 CPE (4 non-technical)

The first part of the webcast covers aspects of leadership as it relates to work teams and group development. It examines communication skills and discusses the importance of effective communication. A leader's ability to communicate greatly reduces misunderstandings in the workplace and significantly improves project management. The next part covers the use of positive language and its importance as a communication tool. Using appropriate word choices will make you a more effective manager and communicator. This webcast can help you avoid misunderstandings that may cause significant financial and emotional losses to a firm. It will help you to avoid vague answers that can cause numerical errors, inaccurate financial data, hurt feelings, and tension within an office environment.

Major subjects

  • Communication and work teams
  • Communication for leaders
  • Difficult communication
  • The power of professional language in business writing

Learning objective(s)

  • Discuss the common types of difficult communication patterns found in the workplace, and how to cope with these situations
  • Identify and cope more effectively with hostile communication patterns that may occur in the workplace
  • Recognize the communication patterns that occur before and during the formations of teams
  • Explain the role of conflict in work teams and approaches for dealing with the conflict
  • Explain communication issues a leader must consider before beginning discussions with a group
  • Eliminate wordiness, redundancy, and obscure language from your writing
  • Produce written communications that are positive, confident, clear, and concise
  • Structure, design, and page layout options to construct documents that are accessible and well organized
  • Explain five techniques to make your language more positive and professional
  • Recognize the importance of descriptive language
  • Understand how using certain words can help you avoid misinterpretation and misunderstandings

Who should take this program?

CPAs, Financial advisers, Attorneys, Partners, Managers, Staff at all levels

Fees

Our records indicate you are a nonmember. If you register, you will be charged $219.00 (Standard Nonmember Fee). Members: Please log in to receive member fee.
Standard Member Fee $179.00
checkmark Standard Nonmember Fee $219.00

More program information

Instructor J. William Harden, PhD, CPA, ChFC
Location Online
Area
of study
Personal development
Field(s)
of study
Communications and Marketing - Non-Technical (4.0)
Level Basic
Format Group Internet Based
Sponsor AICPA
NASBA ID#: 112891
Prerequisites Prereq. none
Advance
prep
None
Cancellation
policy
Receive a full refund if you cancel at least four business days before the event start date. Learn more

Not a member? Join the MNCPA to start saving on CPE and accessing members-only benefits.

Search CPE catalog

If you have questions about this event, please call us at 952-831-2707.