20WA-0111: Navigating Difficult Conversations (Webinar)
If you have questions about this event, please call us at 952-831-2707.
Wednesday, April 8, 2020
9:00am - 10:00am Central Time
1 CPE ()
Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that results in direct results? In this session, we'll uncover a handful of strategies to drive results with your communication.
Major subjects
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Communication
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Relationship Management
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Leadership & Navigation
Learning objective(s)
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How to keep feedback discussions from getting heated or personal
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Strategies for communicating your position without coming across as confrontational
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Common reasons communication fails, and how to avoid them
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How to create and organize messages for maximum persuasive impact
Who should take this program?
Anyone
Fees
Our records indicate
you are a
nonmember.
If you register, you will be charged
$39.00
(Standard Nonmember Fee).
Members: Please
log in
to receive member fee.
Standard Member Fee |
$39.00
|
Standard Nonmember Fee |
$39.00
|