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22WA-3889: The Gift of a Challenging Audience: How to Connect and Engage With the Rebels in the Room (Webinar)

If you have questions about this event, please call us at 952-831-2707.

Date Monday, December 19, 2022
Time 12:00pm - 1:20pm
Central Time
Location Online
CPE credits CPE 1.5
of study
Personnel/Human Resources - Non-Technical (1.5)
Standard Member Fee $59.00
Standard Nonmember Fee $59.00


Every presenter has to deal with a difficult audience or audience member at one time or another. HR professionals, however, because of topics or situations that are inherently uncomfortable, or because of mandated/resistant audience members, will face these audiences more frequently.

It can be difficult to get a resistant audience/member to resonate with your message, but if they leave angry, uninspired, unmotivated or unlikely to act on your call to action, you don't get the results you need or want.

Who should take this program?

Leaders, managers and others who have to present unpleasant or unwelcome information to their teams and departments

Major subjects

  • Public speaking
  • Presentation Skills
  • Communication
  • Leadership

Learning objective(s)

  • How to understand what the audience needs, wants and cares about
  • How to manage audience expectations
  • How to develop trust and respect
  • How to connect with and engage the audience
  • How to handle criticism and resistance


Course code Code 22WA-3889
Sponsor Business Professionals' Network, Inc.
NASBA ID#: 107810
Level Intermediate
Format Group Internet Based
Prerequisites Prereq. None

If you have questions about this event, please call us at 952-831-2707.

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