MNCPA is here for you.
Let us know how we can help.

22WA-3909: Tired of Feeling Drained by Complainers? Build Your Immunity to People's Negativity (Webinar)

If you have questions about this event, please call us at 952-831-2707.

Date Monday, December 19, 2022
Time 11:00am - 12:05pm
Central Time
Location Online
CPE credits CPE 1.0
Field(s)
of study
Personnel/Human Resources - Non-Technical (1.0)
Fees
Standard Member Fee $39.00
Standard Nonmember Fee $39.00

Description

Do you ever get tired of other people's complaining and negativity? How can you stay calm, upbeat, and motivated despite other people's grumpiness, rudeness, or pessimism? This program is all about helping you be your best. Even though you may not be able to change your colleagues, customers, or even your boss, you can reduce your stress and frustration by changing how you respond. Staying positive and calm is easier when you learn how to build your immunity.

This course teaches you Tina's proprietary five-step "Immunity to Negativity Formula(TM)". You'll learn simple techniques for staying calm and choosing to respond as your best self. This is a key skill you can build for yourself so you can enjoy less stress and frustration. You can even teach others so they can improve customer service, teamwork, and relationships within your company.

Who should take this program?

All Levels

Major subjects

  • Emotional Intelligence
  • Management Skills
  • Teamwork
  • Customer Relations

Learning objective(s)

  • How to PREPARE your mindset ahead of time to make it easier to stay positive in the moment
  • How to PRACTICE on the easy stuff so you get better at staying calm
  • How to PAUSE and NOTICE in the moment so you can avoid reacting and feeling stressed
  • How to make it easier to CHOOSE the best response for yourself, the other person, and your team

Notes:

Course code Code 22WA-3909
Sponsor Business Professionals' Network, Inc.
NASBA ID#: 107810
Level
Format Group Internet Based
Prerequisites Prereq. None
Advance
prep
None

If you have questions about this event, please call us at 952-831-2707.

view cart

Search CPE catalog

Event code
Keyword

Advanced search
View all CPE programs