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22WA-4035: Tired of Feeling Drained by Complainers? Build Your Immunity to People's Negativity (Webinar)

If you have questions about this event, please call us at 952-831-2707.

Friday, December 23, 2022
1:00pm - 2:05pm Central Time
1 CPE (1 non-technical)

Alternate dates & more options

  • Saturday, December 9, 2023 - Webinar
  • Tuesday, December 12, 2023 - Webinar
  • Monday, December 18, 2023 - Webinar
  • Wednesday, December 27, 2023 - Webinar

Do you ever get tired of other people's complaining and negativity? How can you stay calm, upbeat, and motivated despite other people's grumpiness, rudeness, or pessimism? This program is all about helping you be your best. Even though you may not be able to change your colleagues, customers, or even your boss, you can reduce your stress and frustration by changing how you respond. Staying positive and calm is easier when you learn how to build your immunity.

This course teaches you Tina's proprietary five-step "Immunity to Negativity Formula(TM)". You'll learn simple techniques for staying calm and choosing to respond as your best self. This is a key skill you can build for yourself so you can enjoy less stress and frustration. You can even teach others so they can improve customer service, teamwork, and relationships within your company.

Major subjects

  • Emotional Intelligence
  • Management Skills
  • Teamwork
  • Customer Relations

Learning objective(s)

  • How to PREPARE your mindset ahead of time to make it easier to stay positive in the moment
  • How to PRACTICE on the easy stuff so you get better at staying calm
  • How to PAUSE and NOTICE in the moment so you can avoid reacting and feeling stressed
  • How to make it easier to CHOOSE the best response for yourself, the other person, and your team

Who should take this program?

All Levels


Standard Member Fee $39.00
Standard Nonmember Fee $39.00

More program information

Location Online
of study
Personal development
of study
Personnel/Human Resources - Non-Technical (1.0)
Format Group Internet Based
Sponsor Business Professionals' Network, Inc.
NASBA ID#: 107810
Prerequisites Prereq. None
Receive a full refund if you cancel at least four business days before the event start date. Learn more


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If you have questions about this event, please call us at 952-831-2707.