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24WS-0655: Surgent's Mastering Client Management for Accounting and Finance Professionals (Webinar)

Monday, August 5, 2024
9:00am - 11:00am Central Time
2 CPE (2 non-technical)

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Alternate dates & more options

  • Wednesday, September 25, 2024 - Webinar
  • Tuesday, October 29, 2024 - Webinar
  • Tuesday, November 5, 2024 - Webinar

Do you want to build stronger relationships with your clients, improve client retention, and drive growth in your practice? This course delves into the essential strategies for effective client management in today's competitive landscape.

Client relationships, like any relationship, can be challenging to manage. Miscommunication, differing work styles, and unrealistic expectations are some of the challenges accounting and finance professionals routinely encounter. However, when accounting clients and members of your team are on the same page, client loyalty and profitability improve while conflict is minimized. This webinar explores proven strategies to improve relationships between accounting and finance professionals and their clients.

Major subjects

  • The evolving landscape of client expectations in the accounting profession
  • Building strong and lasting client relationships through effective communication, empathy, and proactive service
  • Implementing efficient client onboarding and engagement processes
  • Leveraging technology to streamline communication, enhance collaboration, and deliver personalized service
  • Effectively resolving client concerns and complaints
  • Utilizing client feedback to continually improve your practice

Learning objective(s)

  • Identify and manage client risks and expectations
  • Develop strategies for boosting client satisfaction and loyalty
  • Understand client management best practices
  • Develop practical skills to build stronger client relationships and improve client satisfaction
  • Leverage technology to enhance your client service capabilities
  • Discover strategies to optimize client retention and drive growth in your practice

Who should take this program?

Anyone in the accounting or financial service professions who seeks to gain a better understanding of strategies to improve client relationships


Our records indicate you are a nonmember. If you register, you will be charged $99.00 (Standard Nonmember Fee). Members: Please log in to receive member fee.
Standard Member Fee $99.00
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More program information

Instructor Jason Cornell, Esq.
Location Online
of study
Practice management
of study
Business Management & Organization - Non-Technical (2.0)
Level Basic
Format Group Internet Based
Sponsor Surgent
NASBA ID#: 103212
Prerequisites Prereq. None
Receive a full refund if you cancel at least four business days before the event start date. Learn more
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