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Webinar

HR Investigations Episode 2: Interview Techniques

Friday, Feb. 27, 2026
11 a.m.-1 p.m. Central
2 CPE (2 non-technical)

Course code: 25WA-975D
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Human Resources professionals are often tasked with investigating allegations of employee misconduct, discrimination, and others. Investigation training is traditionally presented from the position of an outsider looking in, such as a governmental agency, law firm, or private investigator. HR investigations require similar skills, but the environment and the approach are quite different. This session provides best practices for interviewing to gather accurate information, such as creating and asking open ended questions, effective listening, and understanding verbal and non-verbal communication. Attendees will end the session with takeaways to immediately implement in future HR investigations. Two of three Episodes in the series.

Major subjects

  • Interview terminology
  • Types of questions
  • Levels of listening
  • Verbal and nonverbal communications
  • Documenting results

Learning objectives

  • Define interview
  • Learn differences between closed and open questions
  • Improve listening skills
  • Learn to analyze verbal communications
  • Detect and understand non-verbal communications
  • Learn methods to document results

Who should take this program?

  • Finance management, business management, HR Professionals

Pricing

Standard Member Fee $79.00
checkmark Standard Nonmember Fee $79.00
Our records indicate you are a nonmember. If you register, you will be charged $79.00 (Standard Nonmember Fee). Members: Please log in to receive member fee.
Register Me     Register Multiple

Firm administrators: Please log in before starting the employee registration process.

More program information

Location Online
Area
of study
Management
Field(s)
of study
Personnel/Human Resources - Non-Technical (2.0)
Level Intermediate
Format Group Internet Based
Sponsor Business Professionals' Network, Inc.
NASBA ID#: 107810
Prerequisites Prereq. None
Advance
prep
None
Cancellation
policy
Receive a full refund if you cancel at least four business days before the event start date.
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