Webinar

Surgent's Coaching Skills for Managers and Supervisors

If you have questions about this event, please call us at 952-831-2707.

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This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Major subjects

• The definition of "coaching" and the coaching process
• Characteristics of effective coaches
• Coaching strategies to support and assist others as they change ineffective behaviors
• Conducting one-on-one coaching sessions for setting goals and improving performance

Learning objectives

• Identify effective coaches and develop coaching strategies to support your team
• Give constructive criticism while managing defensive reactions

Who should take this program?

• Employees identified for advancement, team leads, supervisors, and managers

Pricing

Our records indicate you are a nonmember. If you register, you will be charged $159.00 (Standard Nonmember Fee). Members: Please log in to receive member fee.