Navigating Difficult Conversations (Webinar)

Code: WA877256

Date Thursday, April 18, 2019
Time 6:00 PM - 7:00 PM
Central Time
Location Online
CPE credits CPE 1.0
Field(s)
of study
Communications and Marketing - Non-Technical (1.0)
Fees
Standard member fee $39.00
checkmarkStandard nonmember fee $39.00

Members: Please log in to receive member fee.

Description

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that results in direct results? In this session, we'll uncover a handful of strategies to drive results with your communication.

Who should take this program?

Anyone

Major subjects

  • Communication
  • Relationship Management
  • Leadership & Navigation

Learning objective(s)

  • How to keep feedback discussions from getting heated or personal
  • Strategies for communicating your position without coming across as confrontational
  • Common reasons communication fails, and how to avoid them
  • How to create and organize messages for maximum persuasive impact

Notes:

Course code Code WA877256
Sponsor Business Professionals' Network, Inc.
NASBA ID#: 107810
Level Basic
Format Group Internet Based
Prerequisites Prereq. None
Advance
prep
None