Show up as your best self in every situation

By Jon Lokhorst, CPA, ACC

Have you ever left a conversation thinking you didn't come across very well or that you didn't provide much value to the discussion? Or have you finished a presentation wondering why you failed to make an important point?

As CPA leaders, every presentation, meeting and interaction is an expression of your leadership. Yet, so many often fail to carry a leadership presence into those situations, going into them unprepared, "winging it" throughout the day. It's no wonder expectations are often missed.

This article offers three strategies to help you, as a CPA leader, show up as your best self in every situation: self-observation, feedback and mental practice.


Leadership professor Charles Manz contends that self-observation is the lifeblood of self-leadership. Self-observation enables us to observe our own behaviors to gain information on them and, in turn, manage them. Self-observation leads to self-awareness, a critical leadership competency.

Self-awareness comes from taking an honest look at our strengths and weaknesses, successes and failures. Assessments are valuable tools to gain a better understanding of ourselves (i.e., StrengthsFinder, DISC, RightPath, etc.). These steps help us distinguish between the behaviors that show our best selves and those that don't.

How can you build time for self-observation into your routines? 

Set up a daily reminder on your calendar. Pause between meetings. Record your reflections in a journal. Notice behavioral patterns and lean into the ones that reflect your best self.


As we better understand our personal strengths and weaknesses, it's also important to explore any blind spots or behaviors that we aren't aware of. This is where we invite others into the process. Manz stresses the value of relationships as "an ongoing source of enrichment, learning and resilience, and a cue for personal reflection and development in general."

Seeking feedback from trusted friends, colleagues or mentors is one of the most effective ways to discover our blind spots. Honest feedback may sting but is critical to growth and improvement. As management guru Ken Blanchard says, "Feedback is the breakfast of champions."

Who will you invite to give you honest feedback?

Include the people you lead by asking them, "What's it like to be on the other side of my leadership?" Consider a 360-degree assessment to obtain feedback from a range of people who experience your leadership in action. Use your findings to work on your blind spots.

Mental practice

Top athletes, musicians and other performers use positive visualization to imagine themselves achieving their goals. Andrew Bryant and Ana Kazan, authors of " Self-Leadership: How to Become a More Successful, Efficient, and Effective Leader from the Inside Out," emphasize the importance of this mental imagery. They write, "To be a self-leader, it is essential to gain control of your imagination because whether you are imagining good things or bad, you are setting up a self-fulfilling prophecy."

Make mental practice a habit by imagining yourself successfully completing each task or event before you start it. This technique is effective for any task, project, presentation, meeting, conversation, phone call, etc. When possible, take your mental practice a step further by scripting out your behavior in advance, and rehearsing as if you were going to perform on a big stage.

Ready to practice? 

Take a minute or two before every opportunity to exhibit your leadership. Ask yourself: Who am I and what role do I play in this situation? How do I want to come across? How can I add value? What does a successful outcome look like? Then, perform a mental (or actual) walkthrough as you picture your best self in that situation.

Show up as your best self

Want to ensure that you show up as your best self in every situation? Enhance your leadership presence and results by developing these strategies of self-observation, feedback and mental practice.

Jon Lokhorst, CPA, ACC is a leadership coach and consultant, partnering with CPAs, CFOs and other leaders who face massive change in their industry and recognize the need for a new leadership model to navigate those challenges. He leads the MNCPA Leadership Academy, which starts July 29, 2020. You may reach him at