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22WA-4017: The Gift of a Challenging Audience: How to Connect and Engage With the Rebels in the Room (Webinar)

If you have questions about this event, please call us at 952-831-2707.

Thursday, December 22, 2022
9:00am - 10:20am Central Time
1.5 CPE (1.5 non-technical)

Every presenter has to deal with a difficult audience or audience member at one time or another. HR professionals, however, because of topics or situations that are inherently uncomfortable, or because of mandated/resistant audience members, will face these audiences more frequently.

It can be difficult to get a resistant audience/member to resonate with your message, but if they leave angry, uninspired, unmotivated or unlikely to act on your call to action, you don't get the results you need or want.

Major subjects

  • Public speaking
  • Presentation Skills
  • Communication
  • Leadership

Learning objective(s)

  • How to understand what the audience needs, wants and cares about
  • How to manage audience expectations
  • How to develop trust and respect
  • How to connect with and engage the audience
  • How to handle criticism and resistance

Who should take this program?

Leaders, managers and others who have to present unpleasant or unwelcome information to their teams and departments

Fees

Our records indicate you are a nonmember. If you register, you will be charged $59.00 (Standard Nonmember Fee). Members: Please log in to receive member fee.
Standard Member Fee $59.00
checkmark Standard Nonmember Fee $59.00

More program information

Location Online
Area
of study
Personal development
Field(s)
of study
Personnel/Human Resources - Non-Technical (1.5)
Level Intermediate
Format Group Internet Based
Sponsor Business Professionals' Network, Inc.
NASBA ID#: 107810
Prerequisites Prereq. None
Advance
prep
None
Cancellation
policy
Receive a full refund if you cancel at least four business days before the event start date. Learn more

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If you have questions about this event, please call us at 952-831-2707.