23CF-MBAC: MNCPA Management & Business Advisers Conference (MBAC23)
E3. Managing Conflict
Speaker:
Diane Amundson
Tue, 2:10 pm - 3:25 pm
Every office has conflict and most people have never been formally trained to effectively work through conflict situations apart from their fight, flight or freeze instincts. Handling conflict ineffectively is a huge cost to an organization in terms of poorer employee health, morale, creativity and productivity. Learn how to start a creative conversation that gets results and maintains the relationship. Discover tools that will help you move past the difficulty of confronting conflict toward seeing the possibilities of new ideas, solutions and relationships.
NASBA field of study: Personal Development - Non-Technical (1.5)
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