Technical Support and Help
Technical support information is different for each self-study sponsor. Please select your sponsor below.
AICPA
- To access course material and exams, please follow instructions in the confirmation email from the AICPA. If you did not receive the email, please contact the MNCPA CPE department at 952-831-2707.
- If you have trouble accessing your self-study product or final exam, contact AICPA at 888-777-7077 or send an email to partner.support@aicpa-cima.com. Phones are staffed from 8 a.m. – 5 p.m. Central Time.
CPA Crossings
- To access courses, go to the MNCPA's My Schedule and Products page.
- If you have trouble accessing your self-study product or final exam, contact MNCPA customer service at customerservice@mncpa.org or 952-831-2707. Phones are staffed from 7:30 a.m. - 4:30 p.m. Central Monday through Friday (September - May) and Fridays (June - August) from 7:30 a.m. - noon.
Surgent
- To access course material and exams, go to www.surgentcpe.com, click 'login' in the upper righthand corner and login. Select 'My Self-Study Courses' from the left menu and your self-study courses will appear there. Upon completion, your results will appear on the screen and you can access your certificate in 'My Certificates' from the left menu. You must earn a grade of 70% or better to pass.
- If you have trouble accessing your self-study product or final exam, contact Surgent at 1-800-778-7436 or send an email to info@surgent.com. Phones are staffed from 7:30 a.m. to 7 p.m. Central Time on Monday through Thursday, 7:30 a.m. to 5 p.m. Central Time on Friday and 7:30 a.m. to 2 p.m. on Saturday.
