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Technical Support and Help

Technical support information is different for each webinar sponsor. Please select your sponsor below.

Minnesota Society of CPAs (MNCPA)

  • For registration or login help, call the MNCPA at 952-831-2707 or 1-800-331-4288. Phones are staffed from 7:30 a.m. to 5:00 p.m. Central Time on Monday through Friday and from 7:30 a.m. to noon on Fridays during the summer months. You can also send an email to customerservice@mncpa.org.
  • For technical support, call GoToWebinar at 1-877-582-7011.

AICPA

  • For all questions and technical support, call AICPA Member Services at 888-777-7077 or email service@aicpa.org. AICPA Member Services is available to assist you 8 a.m. - 5 p.m. Central Time. 

Business Professionals’ Network, Inc. (ACPEN)

  • For all questions and technical support, call the ACPEN Help Desk at 877-602-9877. The Help Desk is available to assist you 7 a.m. - 7 p.m. CST or 30 minutes prior to the start of a webinar.
  • You can also send an email to help@acpen.com. You will receive a response within one business day.

CalCPA Education Foundation

  • For all questions and technical support, call CalCPA Education Foundation at 1-866-928-8915. The helpline is available weekdays from 7 a.m. to 7 p.m. Central Time. If you need assistance outside these times, you can call and leave a voicemail message. Or, submit a question via CalCPA Education Foundation's online help form.

CPA Crossings, LLC

  • For login or technical support, call CPA Crossings at 1-877-370-2220. Select option 1 for the webinar hotline. The hotline is available weekdays from 7 a.m. to 7 p.m. Central Time and during webinars. If you need assistance outside these times, you can call and leave a voicemail message.

K2 Enterprises

Surgent

  • For login help and technical support, call Surgent at 1-800-778-7436 or send an email to info@surgent.com. Phones are staffed from 7:30 a.m. to 4 p.m. Central Time on Monday through Thursday and 7:30 a.m. to 3 p.m. Central Time on Friday. 
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