MNCPA CPE Events Frequently Asked Questions
Attending an event
What is the difference between webinar, virtual, hybrid and livestream events?
- Webinar: An online-only event which is designed for an online audience.
- Virtual (or virtual only): Also an online-only event, designed for an online audience. Used commonly to describe MNCPA-produced online events, including online conferences.
- Livestream: An in-person event streamed (or broadcast) to a virtual audience watching from a computer or mobile device.
- Hybrid: An event that offers both an in-person component and a virtual component. For example, registrants may attend in person on the first day and attend virtually the second day.
Are you hosting in-person events?
Yes! We offer in-person, virtual and hybrid events. You can find more information about what to expect and COVID-related health and safety measures on our in-person events page
What time do in-person seminars begin and end? Can I come late or leave early?
Generally, full-day seminars start at 8:30 a.m. and end at 4:30 p.m. Conferences usually start at 8 or 8:30 a.m. Times can vary so please check your confirmation email to verify when check-in opens and when the event starts. You can also find event times in the online CPE catalog. We will notify you if there are any changes.
If you arrive late or leave early, the number of CPE credits you receive will be adjusted.
Is lunch provided? How long is the lunch break? Do I have time to go out to eat?
Lunch is provided at full-day, in-person seminars and conferences. If you have a special dietary need or vegetarian preference, please let us know at the time of registration. We plan a one-hour lunch at seminars, but often the instructor and participants decide to take a shorter lunch and leave earlier at the end of the day. You are always free to bring your own lunch or go out to eat.
If you are attending two half-day, in-person events, lunch will be provided between the events. If you are attending a single half-day event, lunch will not be provided.
What is the dress code at the MNCPA events?
Most people wear business casual attire to our events. Dressing in layers will help you to be comfortable in the varying temperatures of meeting rooms.
Is there a room for nursing mothers?
Yes, a private room is available at the MNCPA Education Center. Please let us know of your needs at check-in the day of the seminar. For seminars and conferences held at other locations, please contact the MNCPA at firstname.lastname@example.org
or 952-831-2707 to make arrangements.
What hotel accommodations are in the area?
Do I need to bring anything such as a calculator or tax guide?
Anything you need to bring will be communicated via email and/or outlined on the program web page.
Will I receive printed course materials when I arrive?
No. Effective May 1, 2020, all MNCPA CPE course materials will be provided electronically only. Hard copies will not be available. You can access your materials on your personal device and/or download them and print them ahead of time if you'd like.
Can I access the materials online before the event?
Yes. You will receive an email before the event with instructions on how to access your materials online, so watch your inbox. MNCPA CPE course materials will be provided electronically only. Hard copies will not be available when you arrive for in-person events.
How do I access my materials?
Your event fee must be paid in full to access your materials.
- Log into the MNCPA website with your username and password.
- Go to "My Account" menu, click "My Event Documents" and find the available event materials from the list.
- Download the materials to your device and/or print them if you'd like to have a paper copy.
You can pay outstanding invoices online or call us at 952-831-2707. Please have your invoice number ready when making a payment. Invoice numbers can be found on the receipt emailed to you after you registered.
How long can I access my online materials?
Materials are available on the MNCPA website for a minimum of three business days before the event and 14 days after the event.
Can I access my materials if I haven't paid for the event yet?
No. Materials are only accessible once the event fee has been paid. You can pay online or call us at 952-831-2707 to pay outstanding invoices. Please have your invoice number ready when making a payment. Invoice numbers can be found on the receipt emailed to you after you registered.
Should I bring my laptop or tablet?
You are welcome to bring your device with you. Please download the materials to your device before arriving.
The MNCPA Education Center in Bloomington has outlets in all training rooms. We can't guarantee access to charging stations at other event locations, so please bring your device fully charged. You may want to bring an extra battery or print out the materials in advance as a backup.
Can I print my materials once I arrive?
No. Printers will not be available, and staff will not print materials for you once you arrive. Please download the materials to your device or print a paper copy before you arrive.
Can I pay extra to have printed materials?
No. We will not be offering printed materials as an add-on charge. Materials will only be available online. If you prefer printed materials, please print them before arriving.
Why isn't the MNCPA providing printed materials anymore?
As an organization with finite resources, we're always looking for ways to spend our budget responsibly while balancing the needs of our members. As prices increase for high-quality CPE instructors and in-demand course content, the move to electronic materials was necessary to prevent large fee increases for CPE events.
When is the CPE catalog mailed?
The annual MNCPA catalog has been replaced by a series of brochures and calendars, which typically start mailing in March. To find the most up-to-date CPE options, we recommend you use the search filters available on the online CPE catalog.
What if I can't find a course online that is listed in your print promotions?
The MNCPA course catalog is constantly changing. If a course is listed in a brochure or calendar, but is not online, the course may have been rescheduled or cancelled, or the event date has passed. Please call the MNCPA customer service team at 952-831-2707 for other course suggestions that will meet your needs, or search the online catalog
CPE records for MNCPA events
How many CPE credits have I earned? Can I get a CPE transcript (certificate of attendance) or CPE credit record for seminars and conferences I have attended?
You can view and download a transcript
(CPE certificate of attendance) from your online MNCPA account at any time. The MNCPA keeps a record of your attendance and CPE credits of events the MNCPA has sponsored for the past five years. You may request a transcript to be emailed or mailed to you by contacting us at email@example.com
I am having trouble downloading my transcript (CPE certificate of attendance).
If you are having trouble with the transcript function of the website, please check the following information.
- Type in your username and password carefully. The form is case sensitive.
- If you’ve forgotten your username and password, you can request it be emailed to you.
If you are still having trouble, contact the MNCPA at firstname.lastname@example.org or 952-831-2707.
What is a firm administrator account?
A firm administrator account allows you to manage your firm's CPE. This account gives you the ability to:
- View all MNCPA members and nonmembers of your organization
- Register and cancel CPE events for any employee of your organization
- Quickly review all upcoming registrations for employees
- Print CPE transcripts for any employee
- Update profile information of MNCPA members
Can I give my firm administrator access to my CPE records but not my membership profile?
No. If you choose to opt out, your firm administrator will not have access to any parts of your record.
Can we have more than one firm administrator account for our firm?
Yes. Contact the MNCPA customer service department
(952-831-2707) to set-up a second firm administrator account. All employees of your organization will be notified that a second account has been requested and who will have access to their records.
Does setting up a firm administrator account cost my firm anything?
No. Setting up a firm administrator account with the MNCPA is free of charge.
How can I prevent my firm administrator from accessing my CPE profile?
Use our opt-out form
to prevent your firm administrator from accessing your record.
How long does it take to set up a firm administrator account?
It takes approximately three days for your account to be activated. To protect our members' and customers' privacy, we notify all employees in our records of the request for the firm administrators account and provide an opt-out option.
Our firm administrator has changed. How do we update the firm administrator information?
We have multiple office locations. Does the firm administrator account have access to the records of employees at all locations?
Registrations, cancellations and substitutions
How do I register for a CPE program?
- Register online.
- Call us at 952-831-2707.
- Mail a registration form to MNCPA: 1650 W. 82nd Street, Suite 600, Bloomington, MN 55431.
- Scan a registration form and email to email@example.com.
- We accept Visa, MasterCard, Discover and American Express.
Security note: Email is not a secure method for sending payment information. If you would prefer to pay at the time of registration, please register online, by mail or over the phone. Otherwise, choose the bill me option and pay at a later date.
Will I receive a confirmation of my registration? How do I obtain another copy of my confirmation?
Yes, all registrations are confirmed by email. If you register online, you'll receive an email confirmation within minutes. If you register by mail, email or phone, you'll receive an email confirmation after your registration has been received and processed.
If you do not receive a confirmation or if you need another copy, you can obtain a confirmation online
. You can also send a request to firstname.lastname@example.org
or call 952-831-2707.
Why am I not receiving emails about my CPE events or purchases?
If someone in my firm is a member, can I pay the member rate?
The MNCPA is a professional association based on individual membership; firms are not eligible to join the MNCPA. The member rate is a benefit only available to MNCPA members. Associate membership
is available for non-CPAs. Learn more about MNCPA membership
If I am signed up for a two-day seminar, could I split the days with another person?
One-day registration fees are available for conferences that last two days or more. Conference and seminar fees cannot be split between two attendees.
What if I need to cancel my registration?
Cancellations must be received at least four business days prior to an event to receive a full refund. No refunds will be issued if you cancel within three business days of the event and no CPE credit will be earned. You can cancel by logging into your online account or call 952-831-2707.
Please see our cancellation policy for information on cancelling a registration.
What is the MNCPA's tax ID number?
Payments to the MNCPA are not subject to backup withholding, and are not required to be reported on Form 1099, since the MNCPA is a tax-exempt corporation under Internal Revenue Code Section 501(a). For your records, however, the MNCPA tax ID number is 41-0783480.