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23WX-4083: Performance Management in Challenging Times (Webinar)

If you have questions about this event, please call us at 952-831-2707.

Wednesday, April 24, 2024
12:30pm - 2:30pm Central Time
2 CPE (2 non-technical)

Alternate dates & more options

Performance management is about getting the best out of everyone. It's about setting the stage so staff can excel as an individual and as a team member. It's about knowing what to say, how to say it, and when to say it to inspire and elevate staff performance. For staff to hear, understand, and act on performance feedback they have to trust the person delivering the feedback. The feedback must be constructive, useful, and implementable. And surprisingly, the performance management process is as much about listening as it is about delivering feedback. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Major subjects

  • Building trust
  • Providing valuable feedback
  • Techniques for active listening

Learning objective(s)

  • Recall the types of trust and techniques for building trust
  • Identify the elements of good and bad feedback
  • Evaluate and improve on examples of actual feedback

Who should take this program?

Everyone

Fees

Our records indicate you are a nonmember. If you register, you will be charged $89.00 (Standard Nonmember Fee). Members: Please log in to receive member fee.
Standard Member Fee $89.00
checkmark Standard Nonmember Fee $89.00

More program information

Instructor Jennifer Elder, CSP, CPA, CMA, CIA, CFF, CGMA, MS
Location Online
Area
of study
Management
Field(s)
of study
Personnel/Human Resources - Non-Technical (2.0)
Level Intermediate
Format Group Internet Based
Sponsor CPA Crossings, LLC
NASBA ID#: 108744
Prerequisites Prereq. None
Advance
prep
None
Cancellation
policy
Receive a full refund if you cancel at least four business days before the event start date. Learn more

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If you have questions about this event, please call us at 952-831-2707.