Surgent's Coaching Skills for Managers and Supervisors (Webinar)
Thursday, March 19, 2020
Personnel/Human Resources - Non-Technical (4.0)
Standard member fee
Standard nonmember fee
to receive member fee.
This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.
Who should take this program?
Employees identified for advancement, team leads, supervisors, and managers
The definition of "coaching" and the coaching process
Characteristics of effective coaches
Coaching strategies to support and assist others as they change ineffective behaviors
Conducting one-on-one coaching sessions for setting goals and improving performance
Identify effective coaches and develop coaching strategies to support your team
Give constructive criticism while managing defensive reactions
NASBA ID#: 103212
Group Internet Based