Surgent's Coaching Skills for Managers and Supervisors (Webinar)

Code: WSCKMS03

Date Thursday, March 19, 2020
Time 12:30PM - 4:00 PM
Central Time
Location Online
CPE credits CPE 4.0
Field(s)
of study
Personnel/Human Resources - Non-Technical (4.0)
Fees
Standard member fee $139.00
checkmarkStandard nonmember fee $139.00

Members: Please log in to receive member fee.

Description

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Who should take this program?

Employees identified for advancement, team leads, supervisors, and managers

Major subjects

  • The definition of "coaching" and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance

Learning objective(s)

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Notes:

Course code Code WSCKMS03
Sponsor Surgent
NASBA ID#: 103212
Level Basic
Format Group Internet Based
Prerequisites Prereq. None
Advance
prep
None